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Privacy Policy

Privacy Policy

DropFerryYour trust is something we take seriously. This policy explains what data we collect, why we collect it, and how we protect it — in plain language.

1. Information We Collect

  • Account Information: Name, email, phone number, delivery addresses.
  • Order Information: Purchase history, payment method type (not full card numbers), delivery preferences.
  • Device & Usage Information: IP address, browser type, pages visited, and app interactions — used to improve site performance and personalize your experience.
  • Communications: Messages you send to our support team.

2. How We Use Your Information

  • To process and deliver your orders accurately
  • To personalize product recommendations and search results
  • To send order updates, delivery notifications, and (optional) promotional offers
  • To detect and prevent fraud and unauthorized transactions
  • To improve site performance based on aggregated, anonymized usage patterns

3. Information Sharing

We do not sell your personal data. We share information only with:

  • Delivery partners, for shipping and logistics
  • Payment processors, to complete secure transactions
  • Law enforcement, only when legally required

4. Your Choices & Rights

  • Access, update, or delete your account information anytime from Account Settings
  • Opt out of marketing communications via the “Unsubscribe” link or notification preferences
  • Request a copy of your data or its deletion by contacting privacy@[yourstore].com

5. Data Security

We use encryption for data in transit and at rest, restricted internal access controls, and regular security audits. While no system is 100% immune to risk, we continuously monitor for threats and respond swiftly to any incident.

6. Cookies

We use cookies to remember your cart, preferences, and login session, and to understand how shoppers use our site so we can improve it. You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We’ll notify you of material changes via email or an on-site notice before they take effect.

Questions? Contact our Data Protection team at support@dropferry.com comolicy, please contact us:

Email: support@dropferry.com

Website: https://dropferry.com